Terms and Conditions 

 

1.   The Tenant shall be entitled to occupy the Property for holiday purposes  only and this agreement shall not confer on the Tenant any security of tenure within the terms of the Housing Act 1988 pursuant to which the occupation shall be deemed to be by way of an excluded  tenancy.  The Tenant shall not sub-let the premises or any part thereof.

 

2.   Rental Period  All bookings start from the time given on  the booking       agreement and the property must be  vacated by the expiry time  the day the period ends.

 

3.   Where an arrival time / departure time of more or less than 3 hours (either side) from the normal check-in/out time is requested an additional charge of £20 may be implemented unless otherwise confirmed.

 

4.   Deposit/Payment.  A deposit of £50/100 of the full rental is payable when booking, unless the booking is made within 8 weeks of the hire commencement date, when the full amount is payable. If the full balance is not received by the Agent 8 weeks prior to the hire commencement date, the deposit will be forfeited and the Property re-let, unless confirmation has been made to accept the balance in cash on arrival.  Deposit is non-refundable if the booking is cancelled.

 

5.  Cancellation.  Once a booking deposit has been paid and the booking confirmed in writing/email, the Tenant is liable for the whole amount of the rent for the period booked.  Deposit is non-refundable if the booking is cancelled.

The cancellation policy.  Notice period of less than 56 days prior to arrival - full payment.  If the cancellation is let then any payment made for the booking will be refunded though this may be less than the original price.  All cancellations must be made in writing/email.

 

6.  Holiday Insurance.  Once booked, the Tenant is liable for the complete Property rental costs.  As such, it is strongly recommended that the Tenant take out suitable holiday insurance to cover costs incurred by unexpected holiday cancellation.

 

7.  Availability.  The booking is made on the understanding that the Property will be placed at the Tenant's disposal on the dates agreed.  Should this not be possible through fire, theft or circumstances beyond the Agent's control, the full amount paid by the Tenant will be refunded.  However, note that: 

a. No alternative accommodation can be provided; 

 

b. The Tenant will not have any claim against the Agent for compensation or expenses.

 

8.  Maximum Occupancy.  The maximum occupancy as specified on the property details or booking must be adhered to.  If this condition is not observed, the Agent reserves the right to refuse admittance or require that the Tenant vacate the property.  In this eventuality, no refund of monies will be due.

 

9.   Amenities.  The use of the Property includes electricity, water heating,  heating and use of TV.  Bed linen and towels are also included in the rental and must remain within the property.

 

10. Pets.  If the Property details state that dogs are allowed inside then one to two dogs belonging to the Tenant are welcome on the understanding that the Tenant is totally responsible for their behaviour and well-being, they are always under control, not left unsupervised at any time in the Property and kept off the furniture, including beds.  An additional charge of £20 will be made for pets to cover cleaning costs.

 

11. Smoking.  Unless specifically stated, all Properties are strictly non-smoking.  The Tenant may not smoke within the Property or allow any member of their party or other invited persons to smoke within the Property.  Any breach of this rule will result in the termination of the Tenant's booking and a request to vacate immediately.  All monies paid will be forfeited.  Smoking is permitted in the outside areas of the Property; however the Tenant must ensure that all evidence of smoking in the outside areas is removed prior to departure.

 

12. Cleaning.  All equipment, utensils, etc. must be left clean, and the Property must be left clean and tidy at the end of the hire period.  Suitable cleaning materials will be found within the Property for this purpose. The Agent reserves the right to charge for excess cleaning.  Note:  It is the Tenant's responsibility to ensure the safe storage of cleaning materials, particularly in the presence of children.

 

13. Nuisance.  The Tenant shall not cause a nuisance of any kind to the Property or to its neighbours.

 

14. Right of Entry.  The Agent reserves the right to enter the Property at any reasonable time, with or without notice, during the Tenant's period of stay.  In the event of repairs or maintenance required, normally notice will be given if possible.

 

15. Damages & Breakages.  The Tenant undertakes to keep the Property and all the furniture, fittings and contents in the same state of repair and condition as at the commencement of the letting.  All damage, breakages or equipment failure to the Property or its contents must be reported to the Agent as soon as possible.  The Agent will arrange to repair the damage as soon as practical, however there is no guarantee this will be within the period of hire.  Damage or breakage caused by act or omission of the Tenant or persons attending the property at the Tenant's invitation must be repaired or replaced by the Tenant at the Tenant's expense within 7 days of the cost of repair or replacement being determined and notified to the Tenant.  The cost of repair or replacement shall generally be determined within 14 days of notification.  Any repair or replacement shall be to the original standard.  Should the damage result in another booking being cancelled, the Tenant will be held liable for all consequential losses to the Owner.  All breakages are chargeable.

 

16. Appliance Breakdown.  In the event of a breakdown, the Agent will do everything possible to ensure swift repair/replacement of any appliance provided at the property. However, the Tenant must accept that it may be impossible to deal with every eventuality during the course of a booking period.  Where a breakdown is determined to be a direct result of misuse, the Tenant will be required to cover the full cost of repair or replacement.  If an appliance has broken it may not always be possible to be repaired during the holiday let booking period.  Also, if a repair is required to an appliance, or any maintenance work required,  entry into the premises will be required.

 

17. Left Items.  The Tenant will be notified of any of the Tenant's possessions that have been left in the property after it has been vacated.  Notice will be made in writing by post or email, generally within fourteen days after the end of the booking period. The Tenant must meet the cost of returning any item and the Agent will also levy a charge of £5.00 to cover handling costs.  If the Tenant does not wish for the item to be returned, the Agent will dispose of it as necessary but reserves the right to levy a charge for any items which are hazardous or difficult to dispose of.  Please note:  any item to be returned will be suitably packed but the Agent accepts no responsibility for loss or damage in transit.

 

18. Security.  The Tenant is responsible for the security of the Property for the duration of the booking period and also immediately after vacation, until such time as the Agent re-enters the Property.  The Tenant is expected to take all reasonable care of it. This includes ensuring that the Property is fully secured when leaving it.  No windows should be left open and all locks must be secure.